HEALTHCARE MANAGEMENT
Online program
Learn to apply fundamental business principles to healthcare administration, and develop the financial and organizational skills required to manage a facility in this sector.
8 weeks, excluding 1 week orientation.
5–7 hours of self-paced learning per week, entirely online.
Email: yale.som.execed@getsmarter.com
Call: +1 203 439 4771
About this program
While many healthcare professionals start practicing with a limited knowledge of business management, there is likely to come a point in their career when they’re not just taking care of patients, but also of an organization at large.
The Healthcare Management online program from the Yale School of Management Executive Education aims to equip you with an understanding of organizational administration, and outlines the fundamental principles of business and their application to healthcare. Whether you’re medically trained or a professional working within the sector, you’ll investigate the factors that have shaped healthcare delivery in the United States, and gain the organizational skills required to effectively manage and lead in the healthcare sector.
Throughout the program, you’ll be introduced to the fundamentals of health services administration. By providing this foundational context, Dr Paul Taheri, former CEO at Yale Medicine and former deputy dean for clinical affairs will help you leverage management skills and techniques to run more efficient hospitals, become a more effective leader in the industry, and ultimately optimize patient care.
Research predicts that the employment of medical and health services managers will grow 18% by 2028, significantly faster than the average for all occupations.
Bureau of Labor Statistics (Sep, 2019).
What this program covers
This program bridges the gap between clinical training and essential organizational, managerial, and leadership responsibilities.
Over the course of eight weeks, you’ll gain an introduction to practical business topics with real-world applications, including payment plans and structures, budgeting strategies, funding, compensation, compliance, and quality assurance. You’ll also explore the macroeconomic forces that have shaped the current healthcare system, and examine the place of hospitals, group practices, and other organizations within the sector. With modules designed to specifically shed light on the US healthcare system, you’ll find actionable insights applicable to your unique context.
By engaging with topical, industry-specific case studies relevant to your organization, you can discover how best to maximize throughput, and uncover new ways to translate management skills into effective leadership.
A powerful collaboration
The Yale School of Management Executive Education is collaborating with online education provider GetSmarter to create a new class of learning experience — one that is higher-touch and personalized for the working professional.
About the Yale School of Management
The mission of the Yale School of Management is to educate leaders for business and society. The school’s learners and faculty are committed to understanding the complex forces transforming global markets and using that understanding to build organizations — in the for-profit, nonprofit, entrepreneurial, and government sectors — that contribute lasting value to society.
An integrated curriculum, close ties to Yale University, and active connection to the Global Network for Advanced Management ensure that students both acquire crucial technical skills and develop a genuine understanding of an increasingly complex global context.
About GetSmarter
GetSmarter, part of edX, helps working professionals gain verifiable skills from leading global universities and institutions to thrive in an ever-changing work environment.
Technology meets academic rigor in GetSmarter’s people-mediated model, which enables lifelong learners across the globe to obtain industry-relevant skills that are certified by the world’s most reputable academic institutions.
As a participant of this program, you will also gain unlimited access to edX’s Career Engagement Network at no extra cost. This platform will provide you with valuable career resources and events to support your professional journey. You can look forward to benefits including rich content, career templates, webinars, workshops, career fairs, networking events, panel discussions, and exclusive recruitment opportunities to connect you with potential employers.
What you’ll learn
You’ll be welcomed to the program and begin connecting with fellow participants, while exploring the navigation and tools of your Online Campus. Be alerted to key milestones in the learning path, and review how your results will be calculated and distributed.
You’ll be required to complete your participant profile, confirm your email address for the delivery of your digital certificate, and submit a digital copy of your passport/identity document.
Please note that module titles and their contents are subject to change during program development.
Discern how costs and margins are measured and reported in the healthcare context, and gain insight into the economic forces that have shaped the system.
- Recognize the basic economic measures of cost in healthcare
- Review how to measure and report margins in a healthcare context
- Discuss how to improve decision-making with cost and margin measures
- Explain the benefits of rationalization for a healthcare facility
- Review the micro and macroeconomic forces that shape the cost of delivering care
Identify the major funders behind patient care, and the mechanisms for hospital and physician compensation.
- Recognize the types of payment plans involved in financing patient care
- Recall how hospitals are reimbursed for patient care
- Discuss the importance of good financial stewardship for third-party payers, patients, and hospitals
- Recognize how physicians bill for the services they provide
- Review the payment structures behind patient care, hospital reimbursement, and physician compensation
Learn how throughput optimization improves patient care.
- Recognize the role of Little's Law in operations management
- Discuss the management implications of applying Little's Law in specific healthcare settings
- Determine bottlenecks and critical pathways that impact patient throughput
- Deduce the benefits that breaking bottlenecks and accelerating critical pathways have for patient care
- Recommend remedial measures to reduce variability
- Review how reduced variability translates into improved system performance and patient care
Discover legal and institutional safeguards, such as healthcare compliance and quality assurance, and how to navigate conflicts of interest.
- Recall the core elements of a healthcare compliance program
- Review why clinicians need to adhere to healthcare compliance programs
- Identify the conflicts of interest physicians typically face
- Determine tools for navigating conflicts of interest and commitment effectively
- Articulate methods to overcome obstacles to quality assurance and performance improvement programs
Uncover the broad financial imperatives facing many health systems and the basics of good financial stewardship.
- Recognize the financial imperatives faced by many health systems
- Identify the factors required for good financial stewardship
- Complete a basic financial analysis for a healthcare example
- Review the financial model of a healthcare case study
Learn about the capital budgeting model and the long-term benefits to health systems that handle this process well.
- Recognize the difference between for-profit and not-for-profit healthcare systems
- Review the necessity of capital resources in healthcare
- Implement a budget-planning strategy for a healthcare system
- Describe the assumptions behind and risks associated with a capital budget
- Articulate the physician’s role in the capital budgeting process
Review the bylaws and business structures that govern medical staff, and principles to guide organizational strategy.
- Recognize how physicians are organized and governed within a health system
- Determine how physicians are held accountable for the quality of care throughout the health system
- Outline key characteristics of different group practice models
- Illustrate the impact of group practice models on a group's organization, financing, incentives, operations, and culture
- Demonstrate how to develop marketing goals for a group practice
- Practice conducting a market analysis to enter the healthcare market
Discover how to translate management skills into effective leadership in a healthcare context.
- Recognize the core management skills required by physician leaders
- Discuss the challenging roles physician leaders play throughout health systems
- Recognize the essential qualities of an effective leader
- Review the process of graded responsibility and its role in developing physician leaders
- Articulate how physicians can leverage management skills to progress to leaders
Who should take this program
This program is aimed at both medical and nonmedical professionals who are looking to gain a fundamental understanding of business and organizational principles and their application within the field of healthcare.
It’s ideal for medical professionals who currently manage or aim to run their own private practices and require the financial and managerial skills to do so, or for those who are looking to transition into a more administrative or senior role within healthcare. This may include physicians, registered nurses, surgeons, and allied health professionals.
This program will also benefit nonmedical professionals who are responsible for managing teams, budgeting, and guiding organizational strategy or policy, but may be new to the role or lack a background in the healthcare industry. The tools and techniques acquired can be used to sharpen management and leadership skills, or help prepare individuals to take the next step in their organization. These professionals may include medical and health service managers, general managers, consultants, analysts, and directors in the healthcare sector.
This program is for you if you want to:
Improve processes
Harness operations management techniques to optimize patient care and run a more efficient healthcare facility.
Apply financial skills
Develop an understanding of funding structures and resource flows, and apply frameworks for good financial stewardship in US healthcare organizations.
Guide business strategy
Shape organizational strategy and navigate the bylaws and business structures that govern medical staff.
Implement safeguards
Meet healthcare compliance and quality assurance standards and negotiate potential conflicts of interest.
About the certificate
Get recognized for your knowledge when you earn an official certificate of participation from the Yale School of Management Executive Education — and use it to set yourself apart as a professional able to lead operations and transform healthcare delivery.
Assessment is continuous and based on a series of practical assignments completed online. In order to be issued with your digital certificate, you’ll need to meet the requirements outlined in the program handbook. The handbook will be made available to you as soon as you begin the program.
Your digital certificate will be issued in your legal name and sent to you upon successful completion of the program, as per the stipulated requirements.
Who you’ll learn from
This subject matter expert from Yale Medicine guides the program design and appears in a number of program videos, along with a variety of industry professionals.
Your Program Convener
Paul Taheri
Former Chief Executive Officer, Yale Medicine; Former Deputy Dean, Clinical Affairs
Dr Taheri, MD, MBA, served as the CEO of Yale Medicine, and deputy dean at the Yale School of Medicine. He provided leadership for a physician organization that combined the latest advances with compassionate care. Prior to this, he was the president and CEO of the University of Vermont Medical Group, as well as senior associate dean for clinical affairs and professor of surgery. He has also previously occupied the vice chair of surgery at the University of Michigan, where he was division chief of the trauma, burn and critical care department. He earned his medical degree from New York University and his MBA from the Ross School of Business, University of Michigan. Taheri has substantial experience lecturing on a range of business-related topics in the healthcare sector, including operations management, cost of care, and leadership.
How you’ll learn
Every program is broken down into manageable, weekly modules, designed to accelerate your learning process through diverse learning activities:
- Work through your downloadable and online instructional material
- Interact with your peers and learning facilitators through weekly class-wide forums and reviewed small group discussions
- Enjoy a wide range of interactive content, including video lectures, infographics, live polls, and more
- Investigate rich, real-world case studies
- Apply what you learn each week to quizzes and ongoing project submissions, culminating in the ability to improve financial decision-making in a healthcare context, translate management skills into effective leadership, and optimize throughput to improve patient care
Your success team
GetSmarter, with whom Yale SOM Executive Education is collaborating to deliver this online program, provides a personalized approach to online education that ensures you’re supported throughout your learning journey.
Head Tutor
A subject expert who’ll guide you through content-related challenges.
Success Adviser
Your one-on-one support, available during University hours (9a.m.–5p.m. EST) to resolve technical and administrative challenges.
Global success team
Available 24/7 to solve your tech-related and administrative queries and concerns.
Studies show that approximately 25% of total healthcare spend in the US is currently wasted.
JAMA Network (Oct, 2019).
Technical requirements
Basic requirements
In order to complete this program, you’ll need a current email account and access to a computer and the internet, as well as a PDF Reader. You may need to view Microsoft PowerPoint presentations, and read and create documents in Microsoft Word or Excel.
Browser requirements
We recommend that you use Google Chrome as your internet browser when accessing the Online Campus. Although this is not a requirement, we have found that this browser performs best for ease of access to program material. This browser can be downloaded here.
Additional requirements
Certain programs may require additional software and resources. These additional software and resource requirements will be communicated to you upon registration and/or at the beginning of the program. Please note that Google, Vimeo, and YouTube may be used in our program delivery, and if these services are blocked in your jurisdiction, you may have difficulty in accessing program content. Please check with an Enrollment Adviser before registering for this program if you have any concerns about this affecting your experience with the Online Campus.
